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Global Supplier


Labor and Human Rights

Child Labor

The use of child labor by the supplier is strictly prohibited, in line with ILO Convention 138 on the Minimum Age, and Convention 182 on the Elimination of the Worst Forms of Child Labor. In the absence of local law, suppliers may not employ workers under the age of 15. Workers under the age of 18 may not perform work likely to jeopardize their health, safety, or education

Forced Labor

Suppliers must not participate in human trafficking; use forced, involuntary, or slave labor; or purchase materials or services from companies using forced, involuntary, or slave labor. They must be able to certify that materials included in their products comply with the slavery and human trafficking laws of the country or countries in which they do business. Where the Supplier is using migrant or prison laborers under a legal framework, Zagwear must be made aware to review appropriate documentation maintained by the supplier.

Hiring and Employment Practices

Suppliers’ hiring practices must include verification of workers’ legal right to work in the country and ensure that all mandatory documents, such as work permits, are available. Zagwear suppliers are expected to support diversity and equal opportunity in their work-places. Suppliers must also prohibit discrimination based on race, color, gender, nationality, age, disability, union membership, maternity, sexual orientation, or marital status.

Freedom of Association and Collective Bargaining

The Supplier should grant its employees the right to Freedom of Association and Collective Bargaining in accordance with all applicable laws and regulations.


Zagwear suppliers must treat all workers with respect and dignity. They may not subject workers to corporal punishment, physical, sexual, psychological, or verbal harassment or abuse. Suppliers may not use monetary fines to discipline employees. In addition, suppliers must provide an environment that allows employees to raise concerns without fear of retaliation. Where it is allowed by law, suppliers should have a system that allows employees to anonymously report their concerns

Compensation and Working Hours

Suppliers must comply with applicable wage and hour labor laws and regulations governing employee compensation and working hours. Suppliers should conduct operations in ways that limit overtime to a level that ensures a humane and productive work environment.

Health and Safety

Workplace Environment

Suppliers must provide workers with a safe and healthy work environment. They should take proactive measures that support accident prevention and minimize health risk exposure. As a minimum, drinking water, adequate lighting, temperature, ventilation, sanitation, and personal protective equipment must be provided together with equipped work stations. In addition, facilities must be constructed and maintained in accordance with the standards set by applicable laws and regulations.

Housing Conditions & Respect of Privacy

When provided by the Supplier, dormitory facilities shall be constructed and maintained in accordance with all applicable laws and regulations, and they shall be clearly segregated from the factory and production area. All dormitory buildings shall be clean and safe and workers shall be able to enter and leave the dormitory buildings freely at any hour. There shall be clean toilet facilities, access to potable water, and sanitary food preparation and storage facilities. All dormitory facilities shall also provide workers with reasonable personal space, adequate heat and ventilation and clean shower and bathrooms.

Emergency Preparedness

The Supplier shall be prepared for emergency situations. This includes worker notification and evacuation procedures, emergency training and drills, appropriate firstaid supplies, appropriate fire detection and suppression equipment, and adequate exit facilities. The Supplier shall regularly train employees on emergency planning.

Business Practices

Supplier Management System

Suppliers are expected to have a management system that ensures they comply with applicable laws, regulations and Zagwear policies. The system should also promote continuous improvement and compliance with changing laws and regulations.

Supply Chain Transparency and Subcontracting

Supply chain transparency is required to confirm compliance to this code of conduct. To monitor this, Zagwear will request documentation, conduct on-site audits, review and approve corrective action plans, and verify implementation of corrective actions. No sub-contracting is authorized without the written consent of Zagwear and all authorized sub-contractors are bound to the Zagwear Global Supplier Code of Conduct.

Confidential Information

Proper management of confidential information is critical to the success of both Zagwear and its suppliers. Suppliers must protect all Zagwear, and Zagwear client information and intellectual properties with appropriate safeguards. Suppliers may receive confidential information only as authorized by a confidentiality or nondisclosure agreement and must comply with their obligations to not disclose the confidential information received. In case of authorized sub-contracting, sharing of confidential information should be made with the consent of Zagwear


Environmental Sustainability

Suppliers are expected to conduct their operations in a way that minimizes the impact on natural resources and protects the environment, customers, and employees. They must ensure their operations comply with all laws related to air emissions, water discharges, toxic substances, and hazardous waste disposal. Zagwear will actively seek and favor suppliers that share our commitment to sustainable environmental practices.